If an issue does occur, on-board, easy-to-understand ‘how to’ videos, guide operators through basic tasks without the need for extensive training. In addition, optional VideojetConnect Remote Service offers remote servicing capabilities at the touch of a button. Operators can gain instant access to the world’s largest network of CIJ experts, connecting the Videojet technician directly to the production line for immediate assistance. This virtual access can help manufacturers recover quicker and deliver increased uptime while minimizing the need for in-house maintenance.
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