The most recent updates, versions 2021B and 2025A/—released in June and July 2020—affect HP OfficeJet 5220, 5255, 5230, 5232, HP ENVY 5020, 5032 and HP DeskJet 2621 devices. The update causes the printer to reject aftermarket cartridges from working. The machine simply stops working until a new, genuine HP cartridge is installed.